Frequently Asked Questions

All Lamington socks are proudly Made in New Zealand.

Our socks are knitted from fine merino wool, blended with nylon for strength and Lycra for stretch and shape retention.

Merino wool content varies slightly between designs, as some patterns require more nylon for finer detailing. If you'd like the exact composition of a particular style, email us at info@lamingtonsocks.com and we'll be happy to help.

Yes. All merino wool used in Lamington socks is certified mulesing-free.

We care about the sheep that produce our fine merino wool, and our manufacturers confirm this certification.

Merino wool is naturally breathable, moisture wicking and temperature regulating, making it perfectly suited to every season.

Our range includes sneaker, ankle, crew and knee-high socks, along with tights. Our Sizing Guide shows where each length sits.

Yes, our Prem range is specially designed for premature babies, offering a smaller fit for little feet.

Yes, Lamington merino socks are a great choice for school. Our Essentials range is available in Black, Navy and Grey, in Knee High, Ankle and Crew lengths. For schools without a uniform, there's the full Lamington collection to choose from.

We always have a selection of designs available in matching baby, child and adult sizes, perfect for family matching or thoughtful gifting.

All Lamington socks feature a soft double welt cuff. However, our Comfort Range offers an even softer, non-restrictive fit, including our Roll Top and Soft Cuff styles.

While Lamington socks are not designed as performance socks, their natural breathability, warmth and moisture-wicking properties make them a great choice for walking, hiking and other outdoor activities.

Our Sizing Guide is the best place to start. If you're between sizes or need a little guidance, we're happy to help.

For babies, our socks are sized by age, but little feet and legs come in all shapes and sizes, so we recommend checking the measurements in our Sizing Guide too. Once they're on, you should be able to slide a finger between your baby's skin and the cuff. If they feel too firm, fold the cuff over, scrunch the sock down a little or go up a size. Our Crew length sits lower on the leg, and our Knee Highs are designed to sit just below the knee. Baby tights are available from Newborn through to age 1–2, and their sizing differs slightly from our socks.

For children, our socks and tights include age recommendations to make choosing simple, but as children's feet can vary, our Sizing Guide has more detailed measurements.

We recommend opening just one pair first. Our socks tend to relax and settle into their intended size after a few washes and wears, so your first pair is a good guide to fit. For hygiene reasons, we can't accept returns of pairs that have been opened, tried on or worn, but unopened pairs in their original packaging can be returned within 30 days, subject to our Returns Policy.

Our socks do follow standard shoe sizing, but to make choosing the right size easier, we also provide an age guide. We find most babies have outgrown the 3–9 month size by around 9 months, so we recommend moving up to our age 1–2 size.

The size is knitted into the foot of all Lamington socks, making it easy to identify sizes and match pairs after washing.

Yes, our Tall range offers additional length, and we have selected styles available in men's sizes 14–16 and women's sizes 12–14. Please refer to our Sizing Guide for more details.

Turn your socks inside out and wash them in a laundry bag with similar colours. Never use hot water. Keep them away from direct heat, and don’t tumble dry, bleach or dry clean. When opening a new pack, cut the plastic tag with sharp scissors rather than pulling it apart by hand.

Over time, socks will naturally show signs of wear, particularly around the heels and toes. Some pilling is unavoidable with merino wool, especially in areas of friction. Regular washing and following our care instructions will help maintain their condition.

How long socks last depends on how often they're worn, the footwear they're worn with and how they're cared for. Socks worn regularly over a long period have generally reached their natural lifespan rather than developed a fault, but if you have any concerns, please get in touch. We're always happy to take a look.

Some pilling is unavoidable with merino wool, particularly in areas of friction. While anti-pilling yarns are available, we choose not to use these in our socks. Any pilling can be gently removed with a fabric comb to keep your socks looking their best.

To help reduce pilling, wash your socks inside out in a laundry bag. Socks worn to bed tend to pill more, so turning them inside out for sleeping, or keeping a pair just for bed, can help.

Baby socks can be more prone to pilling due to contact with blankets, swaddles, crawling and everyday movement.

Sunday Socks are designed primarily for indoor wear. Their thicker, beautifully soft knit makes them ideal for relaxing at home.

While we don't offer direct exchanges, you're welcome to return unopened socks in their original packaging within 30 days of receiving your order for a refund, then place a new order for the size or design you'd like. For hygiene reasons, we can't accept returns of opened socks.

Please note that original shipping costs aren't refundable, and return shipping is at the customer's cost. You'll find full details in our Returns Policy.

Although rare, manufacturing faults can happen. If you notice an issue, please get in touch with a photo and your order details so we can look into it. If it's a manufacturing fault, we'll happily arrange a replacement or refund.

We'll always meet our obligations under the Consumer Guarantees Act.

Last Chance items are final sale and cannot be returned or exchanged for a change of mind. However, if your item is faulty, please contact us and we'll be happy to help.

As Last Chance items are already offered at reduced prices, they are excluded from earning Love Lamington Rewards points.

While we don't offer traditional gift wrapping, we have a selection of gift cards and extras available. If you're sending a bundle directly as a gift, we'll remove the invoice and carefully present the socks together in their tote or laundry bag. If purchasing a gift card, you can also request a handwritten message for a personal touch.

We take customer service seriously and are committed to replying to all messages within two business days. If you haven't heard from us, please check your junk or spam folder. You're also welcome to give us a call on (+64) 09 320 4234. We're always happy to help.

International orders may be subject to customs duties, taxes or import fees depending on your country. These charges are determined by local customs authorities and are the responsibility of the customer.

If you're unsure, we recommend checking with your local customs office before ordering.

As Last Chance items are already offered at reduced prices, they are excluded from earning Love Lamington Rewards points.

Simply join Love Lamington Rewards and earn points when you shop online with us. Once you've earned enough points, you can redeem them for a discount on your next order.

You'll earn 1 point for every $1 spent, plus 50 bonus points when you sign up, on your birthday, for following us on Instagram and for leaving a product review. Every 200 points can be redeemed for a $20 discount code. Simply click the Rewards icon on our site, sign in and choose your reward.

Yes, we're happy to backdate rewards points for purchases made within the past 12 months. Simply contact our Customer Service team and we'll be happy to help.

Points are calculated at our current standard earning rate. Any promotional or bonus points offered at the time of the original purchase don't apply retrospectively.

Sadly, we had to discontinue tights under the Lamington brand as there is no longer a manufacturer in New Zealand able to produce them. As Lamington is proudly New Zealand Made, we launched Mosey as a sister brand to sit alongside Lamington.

Designed by the same team, Mosey continues to offer the tights our customers know and love, made offshore with carefully selected manufacturing partners.

Mosey tights are knitted from merino wool, and the range also includes a beautiful organic cotton option. Mosey purchases also earn Love Lamington Rewards points.

Mosey is our sister brand to Lamington. Designed by the same New Zealand team, Mosey products are made offshore with carefully selected manufacturing partners.

We recommend referring to our Sizing Guide to find the best fit. Our tights are available in a range of sizes, from Small through to Curve, to suit different heights and body shapes.

We recommend washing your tights inside out in a laundry bag, on a gentle, warm cycle at no more than 30°C, using a mild wool detergent. Avoid fabric softeners and tumble drying, and lay flat to dry.

Take care when putting on your tights, particularly around fingernails and jewellery that may catch the fine knit. Choosing the correct size is also important. If you're between sizes, we recommend sizing up, as tights that are too small can place extra strain on the knit and lead to holes.

Our merino tights are designed for everyday wear, but as hosiery they need a little extra care. We recommend gathering the tights gently from the waistband down to the toes, then easing them over each foot and gradually working them up the legs. Avoid pulling directly from the waistband.

As with all hosiery, some signs of wear are natural over time. Merino wool may develop some pilling, particularly in areas of friction, and the fine knit can be susceptible to snags.